LuckyBoomSign up

Handbook 2026

LuckyBoom Casino explained, from sign-up to first withdrawal

This page holds everything you want to know up front, in the order you will need it. The table of contents sits on the left; the game library, the terms and the responsible-gambling page each have a page of their own.

6,500+Games
61Providers
up to 5%Rakeback
25VIP levels
24/7Support

LuckyBoom in a nutshell

Name
LuckyBoom Casino
Run by
MAIREKE LIMITADA, Costa Rica
Online since
2021
Regulator
Anjouan Offshore Financial Authority
Offer
over 6,500 games from 61 studios
Starter package
up to €6,000 and 300 free spins over five deposits
Lowest deposit
€20, on the fifth bonus deposit €40
Lowest withdrawal
€40
Processing
withdrawal requests are reviewed within two business days
Caps
€20,000 a week and €50,000 a month outside jackpots; jackpots unlimited
Help
live chat day and night, e-mail at support@luckyboom.com
On your phone
installable web app, no app store needed

02About LuckyBoom

LuckyBoom Casino is an online platform that brings casino games and sports betting together in one place. The library holds more than 6,500 titles from 61 providers, many games open as a demo without an account, and the same website gives access to your profile, the cashier, current promotions and the sportsbook. The platform runs in the browser on desktop and phone; the main sections sit in the same place on both.

Behind the brand is MAIREKE LIMITADA of Costa Rica, which has run the casino since 2021 under a licence from the Anjouan Offshore Financial Authority. The name is sometimes written as two words, Lucky Boom; it is the same platform. This page pulls together the details from the official pages so you do not have to jump between separate tabs.

What sets the platform apart is the combination of rakeback from the very first level, a cashier that reviews withdrawal requests within two business days and an installable web app with offers of its own. Whether that is reason enough depends on what you are looking for, so the pros and cons are listed further down.

The official address

The main address of the platform is luckyboom.com. When registering, signing in, checking promotions and managing payments, always make sure the address in the browser is correct and the connection is protected by HTTPS before you enter personal or financial details.

Do not enter your login details on pages that imitate the platform or on third-party sites. Every part, from games and sportsbook to account settings, cashier and promotions, is reached through the official website itself. If you land anywhere else, close the page.

  • Check the address and the padlock in the browser bar.
  • Use only the e-mail address that belongs to your account.
  • Never share your password; customer service does not ask for it.
  • Use the recovery procedure if you lose access, and do not create a second account.

03Game library

The lobby has 14 categories and every game has a demo button, so you can test without an account before staking anything. Besides the big names there are studios that slot enthusiasts look for specifically, and a section of bonus-friendly slots for anyone working through wagering.

Below, the providers are listed in four groups, followed by the ten games currently at the top of the lobby. The order of that list changes constantly; treat it as a snapshot, not a fixed ranking.

  • Popular slots
  • Megaways
  • Bonus buy
  • Jackpots
  • Hot RTP
  • Instant
  • Scratch cards
  • Table
  • Lottery

Heavyweights among the slots 10

  • Pragmatic Play
  • PGsoft
  • Hacksaw Gaming
  • Nolimit City
  • BGaming
  • Yggdrasil
  • Big Time Gaming
  • Relax Gaming
  • Thunderkick
  • Betsoft

Volume providers 11

  • Spinomenal
  • Endorphina
  • 1spin4win
  • Amusnet
  • KA Gaming
  • Habanero
  • CT Interactive
  • Mancala Gaming
  • Swintt
  • Spadegaming
  • BF Games

Crash and instant games 8

  • Spribe
  • Smartsoft
  • Aviatrix
  • Kiron Interactive
  • Onlyplay
  • Popiplay
  • True Lab
  • NowNow Gaming

Hidden gems and other studios 30

  • Peter&Sons
  • Barbara Bang
  • AvatarUX
  • Apparat
  • Clawbuster
  • Backseat Gaming
  • Booming Games
  • Felix Gaming
  • Bullshark Games
  • Gamebeat
  • Fugaso
  • VoltEnt
  • Ruby Play
  • Mascot
  • Amigo
  • Shady Lady
  • Pateplay
  • Reevo
  • Nucleus
  • 100HP
  • Winfinity
  • Betsolutions
  • Tom Horn Gaming
  • Novomatic
  • Belatra
  • Inout
  • Gaming Corps
  • formulaspin
  • AE Sexy
  • Absolute Live Gaming

Top 10 in the lobby

#GameProvider
1Mini BaccaratPlay'n GO
2Eye of AnubisPlaytech
3Pug LifeHacksaw Gaming
4Fishin' Frenzy Reel 'Em InBlueprint Gaming
5Streak of LuckPlaytech
6The Wish Master MegawaysNetEnt
7Piggies and the Bank LuckyTapPlaytech
8Sun of Egypt 4Booongo
9Club 2000 DeluxeStakelogic
10Casino RouletteWazdan

04Live casino

The live floor works with 15 studios and holds blackjack, roulette, baccarat, dice games and game shows. You filter them by category in the live lobby. Tables load quickly in the web app too, which helps most with roulette.

Live play has a welcome bonus of its own with the lowest wagering of the whole offer, ×15. Keep in mind that live games count for only 10% towards the wagering of the regular welcome package.

  • 15 studios, six categories.
  • There are no demos for tables with real dealers.
  • Availability differs per region.
  • Live bonus: 100% up to €1,000, wagering ×15.

Live casino

  • Popular
  • Live Show
  • Blackjack
  • Roulette
  • Baccarat
  • Dice
Studios
15
Categories
6
Live bonus wagering
×15
Availability
24/7

Not every live table can be opened in every region; the lobby shows which titles do not work from your location.

  • ICONIC21
  • Pragmatic Play
  • BGaming
  • Evoplay Entertainment
  • Pateplay
  • Lucky Streak
  • Winfinity
  • AE Sexy
  • Creedroomz
  • Platipus
  • Absolute Live Gaming
Gravity BlackjackICONIC21
VIP BlackjackICONIC21
RouletteLive
BaccaratLive
Share in wagering
live games count for 10%
Maximum stake with a bonus
€5 per round
Per region
the range of tables can differ
Demo
not for live tables, but for slots and many instants
1st live bonus100% up to €1,000Wagering ×15 — the lowest on offer
Weekend Live Bonus25% up to €600Max. withdrawal €6,000

05Sportsbook

The sportsbook runs on BetTech infrastructure and has four main categories: football, basketball, tennis and eSports. Live betting has a section of its own in the main menu. Odds are shown in European format and you see them before you confirm a stake.

Free bets are simple: the stake is not deducted from your balance and the winnings are the free stake times the odds, minus the stake. Sports bonuses carry minimum odds of 1.6, and bonus winnings cannot be turned into system bets or bankers; only singles and accumulators are allowed.

  1. Open the sportsbook and pick a sport or competition.
  2. Choose an available event.
  3. Look at the markets and pick an outcome.
  4. Add the selection to the bet slip and enter your stake.
  5. Check the displayed odds and confirm the bet.

You can stake on football, basketball, tennis and eSports before and during the match. The first sports deposit has a bonus of its own.

  • Football
  • Basketball
  • Tennis
  • Esports
  • Live betting
  • FreeBets
BonusOffer
1st sport bonus100% up to €200 (×10)
2nd sport bonus100% up to €300 (×10)
3rd sport bonus50% up to €500 (×10)
4th sport bonus125% up to €1,000 + 75 FS
ComboboostUp to 100% extra profit

Coverage snapshot

SportEvents
Football911
Tennis467
Ice hockey209
Basketball185
Handball96
American football95
MMA62
Boxing48
Darts30
eSoccer73

Tournaments and drops

Lucky Boom Drops

€600,000 · Drops

Spinoleague

€12,000,000 · Tournament

BGaming Million Drops

€1,000,000 · Drops

06VIP club

Five ranks within 25 levels. Your level follows from your stakes and determines rakeback, cashback and rewards.

1ExplorerLevels 1–5

Entry rank; rakeback runs from your first session

2ExpertLevels 6–10

Rising cashback and access to the Wheel of Fortune

3MasterLevels 11–15

€1,485 in bonus funds, cashback up to 11%, 20 wheel spins

4EliteLevels 16–20

Personal manager, higher limits and VIP channels

5LegendLevels 21–25

€41,500 in bonus funds, cashback up to 20%, 28 wheel spins

The club has 25 levels in five ranks: Explorer, Expert, Master, Elite and Legend. You rise on the basis of your stake volume. Within Master (levels 11 to 15) cashback climbs to 11%, with a maximum of €2,000 and 20 spins on the Wheel of Fortune. Legend (levels 21 to 25) reaches at most 20% cashback, up to €20,000, and 28 wheel spins.

If you prefer, you can skip the ladder. With €2,500 in deposits over the last 7 days or €5,000 over the last 30 days you get VIP status straight away, including a personal manager. If you already hold VIP status elsewhere, it is taken over after a screenshot.

  • From Glow there is 24/7 VIP support.
  • Personal manager and private WhatsApp and Telegram channels.
  • Higher withdrawal limits as the level rises.
LevelRakebackCashbackLevel-up reward
Spark 11%1%–
Spark 21%1%10 FS
Spark 31%1%15 FS
Spark 41%1%20 FS
Spark 51%1%30 FS
Glow 62%2%50 FS
Glow 72%2%50 FS
Glow 82%2%75 FS
Glow 92%2%75 FS
Glow 102%2%100 FS
Glow 112%3%125 FS
Glow 122%3%125 FS
Glow 132%3%150 FS
Glow 142%3%175 FS
Glow 152%3%200 FS
Blast 163%4%€500
Blast 173%4%–
Blast 183%4%–
Blast 193%5%–
Blast 203%5%–
Blast 213%5%–
Blast 223%5%–
Blast 233%6%–
Blast 243%6%–
Blast 253%6%–
Boom 264%7%€3,500
Boom 274%7%–
Boom 284%7%–
Boom 294%7%–
Boom 304%8%–
Boom 314%8%–
Boom 324%8%–
Boom 334%9%–
Boom 344%9%–
Boom 354%9%–
Supernova 365%10%€10,000
Supernova 375%10%–
Supernova 385%12%–
Supernova 396%12%–
Supernova 406%13%–
Supernova 416%13%–
Supernova 426%14%–
Supernova 437%14%–
Supernova 447%15%–
Supernova 457%15%€16,000

Rewards per level

TierRakebackCashbackLevel-up reward
Spark 1–51%1%10 – 30 FS
Glow 1–102%2% → 3%50 – 200 FS
Blast 1–103%4% → 6%€500 at Blast 1
Boom 1–104%7% → 9%€3,500 at Boom 1
Supernova 1–105% → 7%10% → 15%€10,000 at Supernova 1 · €16,000 at Supernova 10

From Glow there is 24/7 VIP support.

Instant VIP

Deposit €2,500 within 7 days or €5,000 within 30 days and you get a personal VIP manager the same day, WhatsApp and Telegram channels and higher withdrawal limits. The international site mentions €500. The status stays as long as you keep depositing.

Carrying over VIP status

Do you hold VIP status elsewhere? Send a screenshot to the chat or to support@luckyboom.com; your level is carried over with an extra.

Other parts of the programme

Wheel of Fortune
Spins from Expert; Master has 20, Legend 28.
Missions and races
Recurring tasks and leaderboards.
Promo code
Codes from other channels are entered on the promotions page.
Weekly offers
Weekend live 25% up to €600, midweek 100 free spins, cashback up to 15%.

07Rakeback and calculator

Rakeback lands in your real balance after each session. The calculator shows what that means at your stake.

Rakeback is a percentage of your total stakes credited to your real balance after every session. It starts at the very first level, with no wagering conditions and no waiting time; you can withdraw it at once. That differs from a bonus, because there is nothing to activate.

The rate follows your position on the 15-step rakeback ladder, split into three bands. Within each band the percentage climbs from 1% to at most 5%. The ladder is separate from the 25-level VIP club, which in turn handles cashback and wheel spins.

The amount is calculated on the house edge of the games you played, not on your win or loss. A game with a higher house edge therefore yields more rakeback than one with a lower edge, even if your balance rises along the way. The calculator below shows that per stake.

Volt ClassLevels 1–51% → 3%
Noir EliteLevels 6–103% → 4%
Apex GlowLevels 11–154% → 5%
Volt Class%
Level 11%
Level 21%
Level 32%
Level 42%
Level 53%
Noir Elite%
Level 63%
Level 74%
Level 84%
Level 94%
Level 104%
Apex Glow%
Level 114%
Level 124%
Level 135%
Level 145%
Level 155%

A worked example

Total wagered
€10,000
House edge
10%
Net loss
€1,000
Rakeback returned
≈ €100 in cash

Cashback of up to 15% is paid separately and belongs to the VIP club.

Worked example: what does rakeback return?

Expected loss€0Rakeback€0

For illustration only. Your actual result depends on the games and your level.

08Reviews

A selection of player comments, with the rating as it appears at the source.

4.8/ 5average rating according to the source
★★★★★

The rakeback alone keeps me here. It lands on my real balance after every session — no conditions, no waiting. I withdrew €180 last month without a single obstacle.

Patrick · Amsterdam · 8 months · August 2026
★★★★☆

Good overall, but KYC took almost 48 hours. After that my withdrawal went through fine. I liked seeing exactly what was left on the wagering counter.

Sophie · Rotterdam · first two months · August 2026

09The welcome package

The package is split across five deposits. Below you can see what each deposit earns and which rules go with it.

1100% up to €5001st deposit+ 100 free spins
280% up to €1,5002nd deposit+ 75 free spins
370% up to €2,0003rd depositno free spins
460% up to €1,0004th deposit+ 50 free spins
540% up to €1,0005th deposit+ 75 free spins · min. €40

Minimum €20 per deposit. Wagering, maximum stake and excluded games are in the bonus rules.

DepositBonusFree spinsMin. depositWagering
1st100% up to €500100 FS on Disco Party (BGaming)€20×40
2nd80% up to €1,50075 FS on Blazing Rhino / Elvis Frog in Vegas€20×40
3rd70% up to €2,000–€20×40
4th60% up to €1,00050 FS on Majestic Wild Cash x9990€20×40
5th40% up to €1,00075 FS on Bonanza Billion€40×40
  • The free spins on the first deposit arrive over two days, 50 a day. On the fifth deposit that is 25 on the first day and 50 on the second.
  • While wagering, you may stake at most €5 per spin or round (€1 with the first-deposit bonus).
  • Share in wagering: slots 100%, live casino 10%, table games and video poker 0%.
  • The maximum win from all bonuses together is €10,000; after wagering you can withdraw up to ten times the original bonus.
  • If you withdraw while a bonus is active, the bonus and the bonus balance lapse.
  • In some regions a different bonus structure applies, for example 375% up to €4,000 + 650 free spins. The offer in your own account governs.

Other offers for new players

OfferTerms
1st live bonus100% up to €1,000 · wagering ×15 (the lowest on offer)
High Roller bonus125% up to €3,000 + 125 FS on Disco Party · min. deposit €500 · ×40
Weekend Chill50% up to €200
Midweek High Roller150 free spins

Weekly offers

PromotionOfferNotes
Weekend Live Bonus25% up to €600Max. withdrawal €6,000
Slot Midweek Bonus100 free spinsMax. withdrawal €2,500
CashbackUp to 15%Paid as real money
RakebackUp to 5%Per session, no wagering
Sport Reload50% up to €200Minimum odds 1.6
ComboboostUp to 100% extraOn winning accumulators

Promotion calendar

After the welcome package a fixed weekly rhythm of offers runs. At the weekend a live bonus of 25% up to €600 is ready, midweek brings a slots bonus of 100 free spins, and cashback up to 15% is paid separately. On top there are missions, races and the Wheel of Fortune.

For sport there is a reload of 50% up to €200 and the Comboboost, which adds up to 100% extra winnings per bet. For every offer you must activate it in your profile beforehand and read the conditions: wagering, validity and excluded games differ per offer.

10Deposits and withdrawals

Every method with minimum, maximum and speed, plus the limits that apply to every withdrawal.

Deposits

MethodMin.Max.Speed
Visa / Mastercard€20€500 per transactionInstant
iDEAL€20€2,000Instant
Skrill / Neteller€20€5,000Instant
Paysafecard€20€1,000Instant
Bank transfer€20€5,0001–3 business days
BTC / ETH / LTC / USDT€20 equiv.€10,000 equiv.Blockchain-dependent

Withdrawals

MethodMin.Weekly capApproval
Visa / Mastercard€40€20,000Within 2 business days
E-wallets€40€20,000Within 2 business days
Bank transfer€40€20,000Within 2 business days
Crypto€40 equiv.€20,000 equiv.After blockchain confirmations

Limits and processing times

Minimum deposit
€20 (€40 on the fifth bonus deposit)
Minimum withdrawal
€40
Review
Two business days at most
Weekly limit (excl. jackpots)
€20,000
Monthly limit (excl. jackpots)
€50,000
Jackpot wins
Unlimited
Deposit wagering (AML)
At least ×3 before withdrawal
Card payments
10 a day and 40 a month; €10,000 a day and €15,000 a month per card

Withdrawing in five steps

  1. Complete your KYC (ID, selfie, statement or bill).
  2. Wager your deposit at least three times.
  3. Check that no bonus is active.
  4. Choose the method in the cashier and enter at least €40.
  5. Wait for the review of two business days at most, then for the method's processing time.

Cashier rules

  • You can only deposit with a payment method in your own name.
  • With cards, 10 transactions a day and 40 a month are possible, up to €10,000 a day and €15,000 a month per card.
  • Visa, Visa Electron, Mastercard and Maestro are accepted. Fiat and crypto balances stay separate.
  • If a withdrawal exceeds the per-transaction limit, it is paid in parts.
  • After six months without activity, €10 a month is deducted while the balance is positive.

The cashier in detail

The currency of the platform is the euro. The minimum for a deposit is €20 and for a withdrawal €40; on the fifth bonus deposit the minimum is €40. A withdrawal is reviewed within two business days, and the web app is promoted as a faster route than the desktop version. After that, the chosen method decides how quickly the money arrives.

Fiat and crypto balances are fully separated. If you deposited with bitcoin, your withdrawal also goes through bitcoin; you cannot mix the two. The monthly cap for non-jackpot winnings is €50,000, and jackpot payouts fall entirely outside it.

  • Finish KYC first, then you can withdraw.
  • A deposit must be wagered at least three times (AML).
  • You can cancel a pending withdrawal; the money returns to your play balance.
  • If a bonus is active during a withdrawal, it lapses along with its balance.

11Sign-up and KYC

Seven steps and your profile is ready for the cashier. The verification part below prevents delays at your first withdrawal.

You may hold one account. Duplicate accounts with the same name, the same device or the same payment method are closed without notice.

  1. Go to the official site and choose sign-up.
  2. Enter your e-mail address and choose a password.
  3. Enter your name, date of birth and address.
  4. Confirm you are 18 or older and accept the terms.
  5. Activate in your profile the welcome package you want to use.
  6. Choose a payment method in the cashier and deposit at least €20.
  7. Complete KYC verification before you request a withdrawal.

Signing in and recovering access

After registration you sign in with the details you entered. The form asks for basic details and the credentials you will use later. Fill in everything correctly, because identity and payment method may be checked under the platform's rules. Once signed in, you will find your profile settings, balances and payment options.

  1. Open the registration form and enter the account details.
  2. Give accurate personal and contact information.
  3. Create login credentials and complete registration.
  4. Sign in with the registered details.
  5. Use the password recovery option if you lose access.

KYC documents

For a withdrawal your account must be fully verified: an official photo ID, a selfie with it and a statement or bill from the past three months.

The ID must be valid and carry a photo; the statement or bill may not be older than three months. The name must be the same on all documents. A new password is requested via the login page; self-exclusion and closure are sent from the account's e-mail address.

12Mobile and support

The web app installs in a minute; below it, the channels for reaching the team.

You install LuckyBoom as a progressive web app, without an app store. Open the site in an ordinary browser tab (not a private window), choose ‘Add to home screen’ in the menu and confirm. On Android the process works the same way through Chrome. The operator cites a loading speed up to 830% higher than in a regular browser session; that is its own claim.

The app also carries offers that do not appear elsewhere on the site. The whole platform is available: library, live casino, sportsbook and cashier.

  • Use Safari on iOS and Chrome on Android.
  • Installing does not work from a private or incognito window.
  • Your account and balance are tied to the same login details.
  • No separate download or approval is needed.

Open the site in the browser and add it to your home screen. No app store is needed.

iOS

  1. Open luckyboom.com in Safari, not in a private tab.
  2. Tap the share symbol or the three dots in the address bar.
  3. Choose ‘Show more’ and look for ‘Add to home screen’.
  4. Confirm with ‘Add’ at the top right.

Android

  1. Open the site in Chrome.
  2. Wait for the install prompt or open the three-dot menu.
  3. Choose ‘Add to home screen’ and confirm.
Loading time up to 830% shorter
The provider's claim, compared with an ordinary browser session.
Faster withdrawals through the app
The app is promoted as the quickest route through the cashier.
Offers only in the app
Promotions that do not appear on the regular site.
Secured connection
All transactions run over SSL.

The app is a web app, not a download from a store.

13Licence and player protection

LuckyBoom is owned and run by MAIREKE LIMITADA, established in Costa Rica and regulated by the Anjouan Offshore Financial Authority. Every page carries an 18+ marking with a pointer to begambleaware.org. It is an offshore licence; the law of your country decides whether you may take part.

Licence requirements usually cover player verification, payment controls, age limits and responsible-gambling measures. Always rely on the current details on the official website rather than older third-party descriptions.

Tools and KYC

The protection tools are available to every registered player: self-exclusion through the registered e-mail address (active within 24 hours, at least six months), a seven-day cooling-off period and direct links to Gamblers Anonymous, Gambling Therapy and GamCare.

KYC follows a risk-based approach in three steps: simplified, standard and enhanced checks for risky accounts or large transactions. You need a valid photo ID showing both sides, a selfie with the document and a bank statement or utility bill from the past three months.

  • One account per household, IP address and device.
  • Duplicate accounts are closed and their winnings lapse.
  • Formal requests always go through the registered e-mail address.
  • Keep your account details secret.

LuckyBoom is run by MAIREKE LIMITADA (Costa Rica) under a licence from the Anjouan Offshore Financial Authority. It is an offshore licence; check what is permitted in your country.

Self-exclusion
Request by e-mail; takes effect within 24 hours for at least six months
Cooling-off period
Seven days' pause on request
Age notice
Every page shows 18+ and points to begambleaware.org
Parental supervision
Keep devices and passwords away from minors
  • Technology: SSL encryption and full KYC before a withdrawal is approved.
  • Dormant accounts: after 6 months without activity, €10 a month applies to a positive balance.
  • Contact: formal requests go through the registered e-mail address to support@luckyboom.com.

Help: gamblersanonymous.org · gamblingtherapy.org · gamcare.org.uk

14Customer service

Live chat is reachable 24/7 and sits in the main menu of every page, not hidden in the footer. For formal matters there is support@luckyboom.com, and from Instant VIP onwards VIPs get a WhatsApp and Telegram channel with a manager.

Describe your question as concretely as you can, but never share passwords. For questions about payments or bonuses it helps to read the conditions first, because many answers are already there.

Live chat 24/7

Available on every page; average response time under 2 minutes.

E-mail

support@luckyboom.com for account questions and written requests.

VIP channels

Private WhatsApp and Telegram channels with a personal manager for VIPs.

15Pros / Cons

Pros

  • Rakeback from the first level, without wagering.
  • More than 6,500 games with demos.
  • Live bonus with wagering ×15.
  • Withdrawals reviewed within two business days.
  • Installable web app without an app store.
  • Casino and sport in one account.

Cons

  • Offshore licence; the law in your country may differ.
  • Wagering ×40 on the welcome package.
  • KYC can take a few days.
  • Live games count for only 10%.

16Glossary

Rakeback
Percentage of your stake that comes back after each session.
Cashback
Refund from the VIP club, separate from rakeback.
Wagering
The amount you must stake before a bonus can be withdrawn.
House edge
The casino's average advantage per game.
KYC
Check of your identity before you can withdraw.
AML
Anti-money-laundering rules, including wagering your deposit three times.
PWA
A web app you install from the browser.
Instant VIP
VIP status straight after a large deposit.
Free bet
A free stake of which only the winnings are paid.
Demo
A free trial mode without a stake.

17Checklist before your first deposit

  • Check that you are on luckyboom.com.
  • Register with your own details.
  • Activate the bonus in your profile first.
  • Choose a payment method in your own name.
  • Read wagering, maximum stake and excluded games.
  • Finish KYC before you want to withdraw.
  • Set a deposit limit.
  • Keep track of your budget and playing time.

18Frequently asked questions

The questions that come in most often, with a short answer.

How much do I get as a welcome bonus?

Up to €6,000 and 300 free spins, spread over five deposits. The first deposit is at least €20, the fifth at least €40.

Do I have to wager rakeback?

No. Rakeback lands in your real balance after each session and you can withdraw it straight away.

How long does a withdrawal take?

The request is reviewed within two business days at most, then the payment method sets the timing. Minimum €40.

What are the withdrawal limits?

€20,000 per week and €50,000 per month, jackpots not counted. Jackpot wins are unlimited.

Do I have to prove my identity?

Yes, before the first withdrawal: ID, a selfie with the ID and proof of address.

Is there an app?

You install LuckyBoom as a web app through Safari or Chrome.

How do I reach customer service?

Via the live chat on every page or by e-mail: support@luckyboom.com.

Is LuckyBoom Casino safe?

The casino holds a licence from the Anjouan Offshore Financial Authority and uses SSL and KYC. Because it is an offshore licence, you must check for yourself what the law in your country says.

What is the difference between rakeback and cashback?

Rakeback follows from your stakes and the house edge; cashback is part of the VIP club. Both are paid out without wagering conditions.

What happens to my bonus if I withdraw?

The bonus and the bonus balance lapse. Finish the wagering first.

Which games count towards wagering?

Slots 100%, live casino 10%, table games and video poker 0%.

Are there limits on deposits?

You will see card limits in the cashier; the payment method must be in your name.

How do I regain access to my account?

Use ‘forgot password’ on the login page. Other requests go through the account's e-mail address.

If you have read everything and want to begin, creating an account takes about two minutes.

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19Games

A taste of the games floor. The full library is on the Games page.

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